Refund policy
At Solvi Beauty, your satisfaction is our priority.
RETURNS
We accept returns within 14 days of delivery. Items must be unused, unopened, and in original packaging.
To initiate a return, email us at support@solvibeauty.com with your order number and reason for return.
REFUNDS
Once your return is received and inspected, we will notify you of approval or rejection. If approved, your refund will be processed within 5-7 business days to your original payment method.
NON-RETURNABLE ITEMS
- Opened skincare products
- Sale items
- Gift cards
DAMAGED ITEMS
If you received a damaged or defective item, contact us within 48 hours of delivery with photos and we will replace it at no cost.
Contact: support@solvibeauty.com
Website: www.solvibeauty.com